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Payment Protection and Refunds
Wikifarmer provides 100% Payment Protection to the Buyer. You will get a full refund if the products’ quality or quantity is not representative of the standards described in our platform.
The Buyer is responsible for checking the product upon receipt, and if this does not meet the quantity and quality criteria set, if it is altered, has not been preserved properly during transport or if it is not accompanied by the necessary labeling and all the necessary documents (Receipt - Invoice / Shipment Card, Accreditations, etc.), then the Buyer has the right to refuse the receipt of the products. In this case, since you have already paid via Online Credit Card / Bank Transfer on our platform, you will get a full refund.
However, arranging payments directly to the Seller is strictly forbiden in our Platform. You will not get a refund if you have paid directly the Seller in any way.