FAQ FOR BUYERS

I do not have a business and want to buy something for my home. Can I buy something from Wikifarmer?
No, all the products you see can only be sold to businesses.
Who produces the products that I will buy? Who will invoice me?
Wikifarmer works with a network of 20.000 producers and traders across all product categories. After the order confirmation, Wikifarmer will sell to you and issue an invoice to your business, so that we can offer a 100% Money-back Guarantee in case your order is not delivered in the agreed quantity or quality.
What are the benefits of using Wikifarmer? Why should I buy products through the Platform?
Wikifarmer acts as your purchasing assistant, helping you source agricultural products efficiently and online while enjoying hassle-free delivery. We offer you the opportunity to compare prices for thousands of different agricultural products, negotiate better prices, find a quote for shipping, and complete your purchases safely and securely. All these can be handled with a few clicks, avoiding unnecessary emails and time-consuming processes.
Do Buyers have any kind of charges in Wikifarmer?
No, our platform is 100% free for Buyers. You only pay for the products you buy.
What happens if the product I buy through Wikifarmer is of inferior quality?
Wikifarmer offers you a 100% Money-Back Guarantee in case what you receive is not exactly as described on our page in terms of quality and quantity. There are no hidden fine prints for this. You must notify us immediately (same day upon receipt) and send us clear product photos. Please note that you shall not open or alter the merchandise.
Another Supplier gave me an offer that is better than the offer from Wikifarmer. Why should I prefer Wikifarmer and not a specific supplier?
Of course, there can be cases in which a supplier may offer you something at a lower price than what you can find on Wikifarmer. But you may ask yourself, what will happen if the product is not as described in terms of quantity and quality? Wikifarmer safeguards every Transaction of Food and Agricultural Products, providing transparency, security, and safety to every Buyer. We offer you a 100% Money-back Guarantee in case your order is not delivered in the agreed quantity or quality. Moreover, by avoiding the time-consuming search and negotiation with each individual supplier, you can save up to 40% and 90% of the direct and indirect costs associated with the purchasing process. Consequently, buying through Wikifarmer will always pay off in the long term.
Who is supposed to find a transport company and pay for the transport cost of the products?
When creating your order, you can indicate who undertakes to find a transport company. If you are interested in the final price incorporating shipping costs, the final amount of your order will be increased (order cost plus shipping cost). However, if you have already negotiated with a transport company and have found very competitive prices when creating the order, you can state that you want "Ex Works" or “FOB’’. In this case, you will be charged shipping costs from your transport company.
Do you accept Cash on Delivery?
No. We accept only electronic payments to safeguard every transaction and protect users.

WHAT THEY SAY ABOUT US

Associated Press
quote

Wikifarmer is aiming to become the universal source for farmers searching for information and the go-to destination for people seeking to purchase agricultural products globally.

More
FAO
quote

The Wikipedia of Farming

More
Recursive
quote

This Greek Startup is building a farming encyclopedia

More
El Confidencial
quote

The 'Wikipedia of agriculture' arrives in Spain that connects producers with their customers

More